Questions, answered

Yes. Turn on call transfer and set the number to ring. The agent tells the caller it is connecting them and hands the live call over.

Connect Google Calendar and switch on booking for an agent. During the call it checks your real availability, offers open slots and books the meeting with an invite to the prospect.

Rules differ by country. In many places, including under the US TCPA, automated or AI-voiced calls need the recipient's prior consent, and you must honour do-not-call requests. Purple Voice gives you calling windows and automatic do-not-call handling; you are responsible for having consent for the numbers you upload.

Purple Voice lets you build AI voice agents that make and answer sales calls on your own phone numbers. They qualify leads, answer questions, book meetings into your calendar and hand hot prospects to your team.

Yes. Connect a Twilio or Plivo account and pick a number you already rent there. Number rental is billed by your carrier and is not part of a Purple Voice plan.

OpenAI (including the Realtime speech-to-speech models), Claude and Gemini. You bring your own API key, so model usage is billed by the provider directly and you keep full control.

Talk time on connected calls, rounded up to the next minute per call, the same way carriers bill. Unanswered calls use no minutes.

New calls pause until your next billing period or until you upgrade. Running campaigns pause automatically and resume when you have minutes again.

Yes. Cancel from the billing page and your plan stays active until the end of the period you paid for.